Building Secure Wallet Experiences
dApps lose users at four moments: connection, signing, pending and failure. Each one is a designed state with its own UI, timeout and recovery — or it's a bounce. There is no middle ground.
Connection should explain what the app is asking for and why. "Connect wallet" buttons that trigger a signing request with zero context train users to sign blindly — the exact habit attackers exploit. Show the address, the network, and what happens next, before the wallet opens.
Signing is where security UX lives or dies. Human-readable transaction summaries, explicit amounts and recipients, and warnings when anything deviates from the expected pattern. On RelayZero's partner apps, adding a plain-language confirmation screen cut support tickets about "scary popups" by half.
Pending states must never leave users guessing. Show the transaction hash, the confirmation progress, and what to do if it stalls — speed up, cancel, or wait. And failure needs dignity: explain what happened in words a non-developer understands, preserve their input, and offer one clear next step.
The pattern behind all four: never show a raw error, never strand a user mid-flow, and always let them verify what they're signing. Wallet UX is security UX.
Users bouncing at the wallet screen?
We'll audit your flows and show you where they leave.